Dozens of consumer protection advocates and government agency representatives today tuned in to learn how to combat fraud. The Louisiana Attorney General’s 10th Annual Consumer Protection Workshop, celebrating National Consumer Protection Week, furnished participants in Baton Rouge with the latest information on protecting privacy, managing finances and avoiding scams.

“We’re all on the front line when it comes to protecting consumers, and keeping everyone in the loop is very important for a positive outcome,” Attorney General Buddy Caldwell said. “These types of workshops are valuable, as the representatives here also exchange ideas and share information.”

The workshop, “Knowing Your Consumer Rights: Educating Consumers in an Era of Rapid Change,” focused on topics such as military and veteran’s consumer issues, credit card fraud, payday lending, and mortgage information. This year’s speakers were David LaCerte, Deputy Secretary, Louisiana Department of Veterans Affairs; Jacquelyn Norris, Special Agent, U.S. Secret Service; Laura Udis, Small Dollar Lending Program Manager, Consumer Financial Protection Bureau; Greg Landry, Acadiana Legal Services; Blaine Grimes, Campus Federal Credit Union; and the Attorney General’s Public Protection Division.

National Consumer Protection Week (NCPW), a coordinated nationwide campaign, encourages consumers and businesses to take full advantage of their rights and to make better-informed decisions. In recognition of NCPW, the Attorney General’s Consumer Protection Section is hosting events, providing tips, and sharing information geared toward protecting consumers.

For fraud and scam protection tips or information about the Attorney General’s Consumer Protection Section, visit or call 1-800-351-4889.

Coming soon, the attorney's general office seeks to provide a mechanism by which to take online payments for collections.